Customer reviews of C D Cooke Car Sales Ltd
At CD Cooke Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
Don't just take our word for it, see what some of our customers have to say about us. These are GENUINE reviews from customers we have sold vehicles to...
C D Cooke Car Sales Ltd
Based on 485 customer reviews
5 star service
By Nick S on 14 April 2018 | Purchase not verified
Great Friendly Service professional great selection of cars
By Mr B on 23 March 2018 | Purchase not verified
I bought a 10-reg BMW 320d tourer with 77K miles on 28-Nov-17 Within 8 days I emailed about worn wipers, loose handbrake, underfloor rattle, clutch shudder and a rumbling noise from the OSF wheel. Had to chase several times before only wipers and handbrake were done. Was told the other issues were to be expected for age/mileage?! Contacted them again for another check before 3 month warranty expired. Since the handbrake had been tightened, it didn’t release properly and clunked when pulling away. Five days later they replied putting me off until early Feb. After no reply for 2 weeks I chased them up. After no reply for a third week I chased them again. Never heard back and have now given up. The 3 month warranty has expired now so I’ve ended up having to get the car sorted by someone else
Brilliant customer service!
By Charlotte D on 26 February 2018 | Purchase not verified
After having looked at a car online and read the reviews I had full confidence in C D Cooke so I travelled across to take a look at the car and I was not disappointed. Kevin was so helpful and friendly, I didn't feel like I was being pushed to buy anything. From viewing and test driving the car to actually buying it, Kevin made the whole process quick and easy, he even stayed on a bit late to make sure I could pick up my car as soon as possible. He tailored everything to suit what I needed and really went the extra mile. I wouldn't hesitate to go back there if I'm ever in need of a new car. Thank you for making it such a pleasant experience!
By Maciej D on 18 August 2017 | Purchase not verified
Once the car was sold they don't care at all. They even do not respond. Very bad.
By Vicky W on 21 June 2017 | Purchase not verified
Very happy with the car! Best value around, very fair price